Application of technology in decision-making processes and adaptation to change with innovation and

Application of technology in decision-making processes and adaptation to change with

innovation and efficiency

Juliana Borges Martins Antunes

ABSTRACT

This study aims to analyze decision making for innovation and changes in an organizational environment and the tools

that can help in this process, such as Business Intelligence, known as (BI) and Enterprise Resource Planning (ERP). The

methodology used was bibliographic research, with collection of material on the subject in e-books, scientific articles,

and websites, according to the indicated content. It was found that business intelligence is a combination of data that

drives information, making it possible to increase efficiency and thus, promotes rapid changes in a corporate environment.

It was also observed that ERP software makes the organization work smarter and faster. Because it integrates several

functions in a single system, enhancing the processes and information, thus facilitating the planning of all the resources

of the organization. The results point out that technology is an important support instrument for companies, contributing

to achieving growth and profitability, which are respectable tools to assist in decision making, especially in a competitive

market, where innovation becomes decisive for this juncture.

Keywords: Decision Making, BI, ERP, Technology, Innovation, Efficiency.